Terms and Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor provided material

1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

1.7 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites

1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Monetary Gift Vouchers

1.16 May be used in conjunction with other instore promtions or offers; however they cannot be used against purchases at our online store.

1.17 Are redeemable against services and products offerred by the Salon.

1.18 There is no cash alternative and the voucher is not-transferable.

1.19 The Voucher must be presented in person. Please phone to make an appointment.

Law and jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

CANCELLATION AND GOODS RETURNED POLICY

Please note that you may cancel this contract if you give us notice by telephone or by email at any time before the expiry of a period of 7 working days beginning with the day after the day of delivery of the goods.

Should you wish to cancel your order before it has been dispatched, please send us an email to: info@etonbeauty.com or by calling 07786912335.

If for any reason you are not completely satisfied we are happy to offer a refund, exchange or replacement on all goods returned to us within seven days of your receipt of goods provided they are in their original, unopened, unused and undamaged condition. We will consider the condition of the goods being returned when making a refund.

Please provide full details of the customer order number and the goods which are being returned. On receipt of the returned goods we will give you a refund of the amount paid for the goods. We do not refund the original delivery charge unless the goods are faulty or have been incorrectly supplied. Refunds will be made against the original form of tender.

Please note that the return costs will not be reimbursed. Postage or other return costs will be the customer's responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.

To improve our service, please let us know the reason for returning any goods. Return the parcel by RECORDED DELIVERY to the following address: Eton Beauty Riverside, 1 Riverside Piazza, Rear of 67 High Street, Eton, Berkshire, SL4 6AA, UK

Eton Beauty Riverside cannot be held responsible for returned goods that do not reach our Returns Department.

Upon receipt of the goods you must inspect the goods and you will be deemed to have accepted the goods unless you notify us that you have cancelled the order and/or you return the goods in accordance with the Returns Procedures. If no such action is taken, we shall not be obliged to accept any rejection of the goods at a later date.

Your statutory rights are not affected.

Privacy Policy

Eton Beauty Riverside is committed to protecting your privacy. The storage and use of any information that we collect about you will be in accordance with the Data Protection Act 1998.

The type of information we might collect includes: your name, address, phone number and email address.

Our aim is to ensure that any information we hold is accurate and up to date. However, if you find any inaccuracies, we commit to delete or correct it promptly.

We will never collect sensitive personal information without your explicit consent.

We will give you the chance to refuse any marketing email from us in the future.

We may use technology to track the patterns of behaviour of visitors to our site. This could include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way could be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, or would like to check the information that we hold about you, please contact us.

DELIVERY

We will deliver the goods in accordance with the Delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more delivery. All orders are sent out via Royal Mail. Please note, all deliveries have to be signed for.

Delivery Times
Between 1 to 5 working days.
Although we do not guarantee next day delivery, we will try to do our best to fulfill your request.

Delivery Charges
We offer free UK and worldwide delivery on all orders over £250.00

Customs duties payable in destination countries outside of Europe.

EUROPE & REST OF THE WORLD

Delivery Times
Orders to the rest of Europe are delivered in between 5 to 10 working days.
Orders to all destinations outside of Europe are delivered in between 7 to 14 working days.

Eton Beauty Riverside does not accept any liability whatsoever for delayed delivery caused by any third party. As soon as you have received the goods, you will assume all risk in the goods.

ACCURACY

We make every effort to be as accurate as possible when describing products on the Website; however, to the extent permitted by applicable law, we do not warrant that product descriptions, colours or other content available on the Website are accurate, complete, reliable, current, or error-free.

Privacy Policy

Eton Beauty Riverside is committed to protecting your privacy. The storage and use of any information that we collect about you will be in accordance with the Data Protection Act 1998.

The type of information we might collect includes: your name, address, phone number and email address.

Our aim is to ensure that any information we hold is accurate and up to date. However, if you find any inaccuracies, we commit to delete or correct it promptly.

We will never collect sensitive personal information without your explicit consent.

We will give you the chance to refuse any marketing email from us in the future.

We may use technology to track the patterns of behaviour of visitors to our site. This could include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way could be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, or would like to check the information that we hold about you, please contact us.